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Topic

About Disney's Annual Pass

Problem / Need advice
#1
  • nino
  • mail
  • 2021/11/01 23:12

I recently purchased a California Disney annual pass.
I purchased the pass from the app and when I open the app " Tickets and Passes" it normally shows the barcode of the annual pass I purchased, but now it doesn't.
When I try to make a reservation for the day I want to go, it says the pass is not linked. When I try to make a reservation for the day I want to go, it says that the pass is not linked, so I type in the annual pass ticket number to link it
"The ticket or pass entered has already been linked to an "

"The ticket or pass entered has already been linked to an account.
I can see the reservation I made to go at a later date, but I don't know what to do because when I enter the park, I have to load my annual pass to get there.

Has anyone had this experience 😭

I'm worried that with my English skills, I won't be able to communicate well when I go to the information counter at the Disney park 🙇 ♀ I️.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 渡る世間は鬼ちゃんばかり
  • 2021/11/02 (Tue) 06:30
  • Report

You could try putting a translation app on your phone and use that to explain it.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • 名無し
  • 2021/11/02 (Tue) 09:34
  • Report

I'm trying to make a reservation for the day I want to go
but
I can see the reservation I took to go later


I don't know if you want to make a reservation or you already have one or you are trying to add one ？
I don't understand your Japanese
. If you can see the reservation you took, why don't you just show it ？
I don't understand why you have to show your annual pass. I just think it's self-explanatory that you have to show it ？
If you can prove your ticket, why not ？


Disney's page says
Once you make a park
Once you link your account, go straight to the park Main Entrance for admission. ！ And it says

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5

Nice to meet you ！
When I had the same situation before, I updated the app and that solved it.
I hope you have the latest version of the app ？
After that, you can try signing out again and signing in again.
I remember having a similar situation the first time I used it, but after that I have been able to use it without any problems.
I'm glad if I can be of some help. I hope you can solve the problem ☆.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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