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Japanese care company response
- #1
-
- 呼子
- 2022/10/15 00:59
It has been almost a year since I requested services for my mother, who lives alone, from a Japanese caregiver company called H Service.
I am no longer convinced that the cost of the service is worth the several thousand dollars per month that the office charges (frequent subs ) and the care giver's work (my mother says he is always looking at his cell phone, is late, etc.).
I am thinking of looking for a private care giver instead of going through a company, but I would appreciate your advice on the advantages and disadvantages of getting services from a company or from a private care giver.This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
- #5
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- 呼子
- 2022/10/15 (Sat) 09:48
- Report
#3, even if the internal situation is not good, even if the office is not good, if the care giver is decent and good, I am already happy with that. She spends more time looking at her cell phone than looking at my mother. She misses them. I think it's true that if you hire an individual, you have to think about what will happen if something goes wrong.
This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
- #6
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- 呼子
- 2022/10/15 (Sat) 09:57
- Report
#2, is this a K company in the South Bay? It is great that the office is so responsive and the care givers are so well trained! Company H doesn't seem to educate their care givers. Will look on their website. Thank you.
This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
- #7
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- ケア
- 2022/10/16 (Sun) 09:55
- Report
M is very responsive in the office to clients !
If you hit on a lot of things and are considered and the office asks you to change if you don't like the care giver, they will send someone else right away.
In some cases, we have a single client with several care givers.This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
- #8
-
- 聖
- 2022/10/16 (Sun) 11:04
- Report
> Office Response ™ (frequent subs, etc.) )
This is also true for care givers.
Care givers are frustrated due to office neglect and often the same person is registered with several care providers.
> care giver's work performance ≪(mother says he is always looking at his phone, late, etc.∩)
-Late -
not to be late, was it reported to the office?
-Mom says he is always looking at his cell phone -
The office often gives the caregiver the care package, but it is not unusual for us to take care of them if it does not include talking to them or activities.
Have you checked with the office?
To begin with, the office may contact you during the time of care, and sometimes they are rushed to get back to you quickly.
I hate to say this, but sometimes what the client tells the family and what they tell the care giver are two different things.
Sometimes we suggest to the client, "Do you want to do the Fatty?" and they are told they don't have to do it, and then they tell the family, "The care giver said I don't have to do it." Some clients say the opposite.
Another client told us that the care giver stole something from her, and when we asked her about it, she just seemed suspicious without any evidence.
I wouldn't recommend it between individuals, but if you are willing to take the risk, why not try it?
It is likely to be much more trouble if something goes wrong, and I don't think this will solve the problem of care givers being late or touching their phones.
(If you can say directly between individuals not to be late or touch your phone, I think you can say that to the caregiver company. If that doesn't resolve the problem, then the care company may not be telling the care giver. )
I have heard of problems that have happened between individuals and I thought it was scary.
To be honest, there are a lot of caregiver company blunders that you have written about above.This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
- #9
-
- 勘違い思い違い
- 2022/10/16 (Sun) 11:30
- Report
I thought that a company with a poor internal situation would
greatly affect the care giver's movement.
If you choose to go private when you don't know that
it will eventually not work out and you will have frequent problems.
This is a given
regardless of any company.
And a care giver is just a care giver.
Don't ask for care like your relatives do for their relatives.
I don't know how many hours of care you are asking for, but
I don't think it's right to ask someone you don't know to spend a lot of time talking to you
.
If you still want to do that,
you should set up your own request and
make sure you tell the care company exactly what you want.
Then you can see how it works
for yourself.
But there seems to be a shortage of care givers now,
so there is a theory that dispatch agencies do not give care givers
detailed job descriptions.
They just send the care givers anyway.This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
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