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ネットの調子が悪い・・・
- #1
-
- yoko1977
- 2007/06/11 07:48
現在、TimeWarnerのHigh-Speedインターネット(Cable)にて、ネットを接続しているのですが、最近、いきなりネットが使えなくなったり、昨夜からは、今まで普通に使えていたものが、サーバーが見つかりません、という表示が出てきて、やっとネットが出来るようになっても、画像が全て表示されなかったり、更新してやっと繋がる、などの状態が続いています・・・
これは、私のPCの問題なのか、
TimeWarnerの問題なのか、どうなのでしょうか。
PCのウィルスなどをチェックしても何の問題もないのです。
また、あまりにも繋がらないことが多いので、AT&Tの、DSLに変えようかと考えていますが、ケーブルからDSLに変えたご経験のある方、いらっしゃいますでしょうか。
どうか、アドバイスをお願い致します!
- #2
-
- よっこらしょ
- 2007/06/11 (Mon) 11:23
- Report
カスタマーサービスに電話を入れると不具合が出ている地域は音声で案内があります。それに該当しない場合はモデムのランプがどうなっているのかを確認するといいと思いますよ。
モデムのランプに問題がないのにつながらない場合はモデムの電源を抜いてしばらく待って電源を入れてみてください。それでまたつながることもあります。
AT&Tに変更される場合は、先にどの速さのサービスが使える地域なのかを調べられたほうがいいと思います。場所によってはスターターのサービスしか使えないところもあります。
- #4
-
#2の方が言われているように、TimeWanerのカスタマーサービスの方に連絡をして方が良いと思います。 TimeWanerのサーバー、ケーブル回線の問題でなく、単純にケーブルモデムの可能性も。TimeWanerのケーブルモデムが不良品が多いとよく聞きます。
- #3
-
私は最近AT&TのDSLに加入したのですが、調子よくありません。
2台目のVistaにワイヤレスで使用しているのですが、インターネットにつながらないこと結構あって。。。
ほんとうにイライラしてます!
Vistaの安定性の問題だけでなく、AT&Tの回線の問題もあるのではと思っています。
一度タイムワーナーにも確認をとったほうがいいんじゃないですか?
AT&Tでも同じ経験をするかもしれません。
- #5
-
- aoi
- 2007/06/12 (Tue) 08:10
- Report
数ヶ月前の話ですが、同じような感じでしたので、持っていたケーブルモデムをもって、TWへ行って来ました。一目みて、古いタイプね、と言われその場ですぐに新しいのにかえてくれました。(もちろん無料です)それからは問題ないです。
TWに加入してどれくらいですか?
もし結構年数がたっているなら、とりあえず新しいものにかえてもらったらどうでしょう?
Posting period for “ ネットの調子が悪い・・・ ” has been closed.
Please create new topic to continue the same topic.
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