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Topic

I received a bill from Enagic that I don't remember.

Problem / Need advice
#1
  • SK
  • 2021/11/03 21:39

I suddenly received an unpaid invoice dated two years ago addressed to myself from Enagic, famous for its reduced water mulch.

I didn't remember anything about it, so I checked my e-mail at the time and found that I had purchased the filter on eBay at that time. I checked my e-mail and found that I had purchased the filter on eBay at that time, but I had not purchased it directly from Enagic and had already paid for it on eBay.

Enagic has told me that the purchase was made online under your name but no payment was made, and they are urging me to pay Enagic immediately for the unpaid amount. Otherwise, legal action will be taken.

I told the Enagic representative that I have never purchased from Enagic online.

I told him that I really did not buy from Enagic at that time and I have not received any invoice or anything for the past two years, and I told him to send me the details of the time on your side if I really did buy, but he never gave me any details.

I don't know what is going on and Enagic's response was so one-sided that it made me sick. I'm wondering if someone from Enagic is selling things on eBay and double-charging the buyers, etc. I haven't been using the Enagic reducers lately, and since the filters are so expensive, I had replaced them with cheaper water purifiers that are a lot cheaper and perform reasonably well. I was even more disgusted with Enagic when I thought of this last minute response from a company I no longer use ^^; I wonder if they are a company that is quite strapped for cash.

Is there no choice but to cry myself to sleep? I would appreciate it if someone could give me some advice.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 詐欺でしょ
  • 2021/11/03 (Wed) 21:49
  • Report

I don't know if I should send the goods without payment ？

or you should just tell them you haven't received the goods either ？

Japanese people are so stupid and serious.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • ムーチョロコモコ
  • 2021/11/04 (Thu) 01:39
  • Report

Ignore, ignore.
None from Japanese companies, but we often receive similar invoices.

Please refer to the notice from KC Agency.
https://www.keishicho.metro.tokyo.lg.jp/sodan/nettrouble/jirei/kakuseikyu.html

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • 名無し
  • 2021/11/04 (Thu) 11:11
  • Report

You say Enagic, which is famous for its reduced water mulch
and you say you bought a device for that mulch product （ lol ） （ lol ） （ lol ）
I mean, it's not really a mulch. There are quite a few houses that use it without any complaints. I don't know what you're upset about
And why do you think you're paying for the filter ？ There's maintenance and such
It's up to you whether you're currently using it or not. You should look at your contract. You didn't deserve it ？ （ lol ）
＃ 3 should just correct it.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • 恐縮の極みです
  • 2021/11/04 (Thu) 12:57
  • Report

＃ Enagic has sent you an online purchase in your name but no payment has been made,

Normally when you shop online, they just send you the product and
you don't pay later.

Whenever you shop, you have to type in your card number and other information
or it will not be processed in your shopping cart.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6
  • ワクチン義務化
  • 2021/11/04 (Thu) 14:46
  • Report
  • Delete

It is a scam and should be ignored.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#7
  • SK
  • 2021/11/04 (Thu) 16:23
  • Report

Topic Posted by. Sorry if you are offended. But I am having trouble with a bill that I really don't remember.

I called Enagic again today and they hung up saying that a filter was purchased from Enagic's online site in my name in October 2019, but no payment was made, and if I don't pay now they will send a validation.

I asked for management's phone number, but they said they could not give me their contact information. I am sorry to the Enagic fans, but I am sure that I was really disgusted with the way Enagic handled the situation.


＞ And why do you think I'm paying for the filter on my own ？ There is maintenance and such

As I mentioned at the beginning, I spoke with an Enagic representative who told me that it was purchased online under my name. As I mentioned at the beginning, I spoke to an Enagic representative who told me that it was purchased online under my name and that it was a filter.
Indeed, the letter I received did not give any details about what the product was. ？ I was curious because it sounded like they knew that the invoice didn't have the name of the product. Also, as I mentioned at the beginning, I used Enagic reducers until last year. As you said, it is not bad by any means, but the filters are expensive, so I changed to something else. What I am saying here is not that the product is good or bad, but that I need some advice regarding a bill from 2 years ago that I don't remember coming now. Sorry.


＞ Do you send goods when they have not been paid for ？
＞ Normally when you shop online you just send the goods
and do not pay later.

I really agree. I have repeatedly told the person in charge that I have completed my filter purchases and payments through eBay, that I have not used the Enagic site at all, and that I have not received a confirmation email or invoice from Enagic in the two years I have been using their site. I asked them why they sent me the product if I had not paid, but they ignored me and told me that I had not paid and that they had your name and address and that if I did not pay they would send me a validation by mail.

＞ Please refer to the notice from the KC Agency.
Thank you ！ Mucho, were you here in 2006 or so ？ I remember that you were here at that time. It was around the time when the soliloquy topic was just starting to appear. It's been quite a while since I came here, and I missed it because it is still going on.

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#8
  • 名無し
  • 2021/11/05 (Fri) 09:32
  • Report

So ～ if you look at the contract again ？
it might be a contract to change the filter once a year ？ and you have to change it.
If the water purifier is used without changing the filter forever and there is a health hazard and a court case, the water purifier seller will be in trouble
In Japan, there are plenty of such contracts. Duskin, for example.
If so, they send you a filter and you pay for it later.
Actually, someone else must have received it. ？

Also, in your post ＃ 1, you never said that you bought the filter from that company.
read it again.

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#10
  • jo
  • 2021/11/05 (Fri) 10:25
  • Report

I am just guessing, but it is possible that ・ ・ ・
the credit card you used to make the purchase on Ebay may have been used by someone else.
You might want to contact the vendor or individual who sold you the filters ？
especially on Ebay, where there are many private sellers.
A method of buying something using someone else's credit card and mailing it to a different address than the cardholder.
without the cardholder's knowledge ・ ・ ・ .
You may want to check with the Enagic representative for details such as when the purchase was supposed to have been made by you ？ since it may be that your name and card were actually used ・ ・ ・.
Hopefully this will be resolved soon ・ ・ ・.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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