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Comcast
- #1
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- NYANco
- 2004/02/12 16:00
インターネット接続にComcastを使っているのですが、Windows XPの更新をしたところインターネットができなくなってしまいました。
この事について、何かわかる方いましたら教えてください。
- #2
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- エドッコ
- 2004/02/13 (Fri) 08:17
- Report
Comcast はケーブルによるインターネット接続だと思いますが、専用のソフト(ブラウザー)をお使いなのでしょうか。Windows XP の更新、とありますがどのような更新をなぜされたのでしょうか。ケーブルモデムと PC の間に何かルーター等が入ってますか。その他情報が多いほど皆さん助言しやすいと思います。
- #3
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- NYANco
- 2004/02/13 (Fri) 11:05
- Report
返信ありがとうございます。ケーブルによるインターネット接続です。ケーブルモデムとPCの間には、LINKSYSというルーターが入っています。更新は、パソコンの電源を入れた時に、「新しい更新の準備があります」のようなメッセージがでていたので、そこをクリックして更新をしました。そして再起動し、それから使えなくなりました。専用のソフト‥ブラウザー‥ちょっとわかりません。パソコンのことは何もわからないので困っています。
- #4
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- sed
- 2004/02/13 (Fri) 11:31
- Report
最近発見された巨大なセキュリティーホールと言えばこいつですね。
http://www.us-cert.gov/cas/techalerts/TA04-041A.html
Windows Updateを行うとネットワーク回りのパッチがあたるので、接続できなくなったのはその影響かも。
月並みですが、全部電源を落として、ケーブルモデム、ルータ、パソコンの順に電源を入れてみてください。その際ケーブルモデムはLED(ランプ)がちらちら光っている状態になってからルータの電源を入れます。ルータの電源を入れた状態で同じようにルータのLEDがちらちらするか確認します。最後にPCの電源を入れてみましょう。
- #5
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Comcastは個人的な経験からいうと以前からいろいろと問題があります。 テクニカルな問題が発生した際のカスタマーサービスにはいつもイライラしてしまいます。 一度$400もExtraでBillが届き、結局解決するのに半年かかりました。 滅茶苦茶でした、この会社は。。
- #6
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- mk1
- 2004/02/15 (Sun) 16:48
- Report
COMCASTってどんどん値段が上がっていきませんか?今、ケーブルテレビを契約してるんですが、今月なんか100ドル越えたし。。
Posting period for “ Comcast ” has been closed.
Please create new topic to continue the same topic.
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