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rebate について どうされていますか。
- #1
-
- 非常識人
- 2007/01/09 17:12
よろしくお願いします
半年位前に,コンピューターを購入して,フリーのプリンター等で,色々とレベートが付いてきました。
プリンターの方は,戻ってきましたが,(約100ドル)
コンピューターの方の(100ドル分)が送られて来ていません。
プリンターのと一緒に,必要書類と送って、プリンターの分は送られて来ているので,届いていないと言う事はありません。
カスターマーサービスの対応も,期待できないですし,
100ドルと,簡単には諦められませんが,これからはその店を利用しないようにして,忘れようと努力していますが。
皆さんは,どうしていらっしゃいますか。
高価な時などは,デリバリーのトラッキングナンバーとか
証明する何かサービスを利用した方が良いのでしょうか。
- #4
-
- Sensei
- 2007/01/09 (Tue) 17:02
- Report
リベートはよく問題があるので、送る前にすべてコピーを取っておきます。そうすると、何かあっても証明できるのでリベートはもらえます。残念ですが、何も証拠が手元にないと難しいですね。。。
あとリベートと購入した店は関係ないので、その店で引き続き購入しても問題ないと思います。精神的にいやな気持ちはわかりますが。。。
- #3
-
私も電化製品でRebateを貰った事がありますが 企業によって送られてくる時期が違ったり Rebateの申し込み期限(締め切り)によっても違うので もう少し待ってみるか。
私の場合は販売店と企業のRebateだったのですが Rebate発送などのe-mailが届いたりして(親切さに)驚いたので 試しにカスタマーサービスに問い合わせてみてはどうですか?
- #2
-
- aoi
- 2007/01/09 (Tue) 17:54
- Report
カスタマーサービスの対応が期待できないって連絡されました?私はリベート3つ戻ってこなくて連絡しましたが、対応よかったし、その後全部ちゃんときましたよ〜。決め付けないで連絡してみることをおすすめします。リベートはコピーとってますか?コピーをとってなければ、連絡しても助けてもらえませんが、コピーが手元にあるなら、そこに書いてある番号に連絡してみてください。
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