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PCトラブル
- #1
-
- to japan
- 2003/09/24 00:50
PCの調子が悪くって、すごく困っています。インターネットにつないでしばらくすると(一度に複数の作業をするタイミングが多いです)急に「svchost.exeを終了する」というエラーになってそれ以降は、文章をコピーしたり、移動したりという作業が一切できなくなってしまうのです。
無知なので、説明が足りないかもしれませんがすごく困っていますので詳しい方教えてくれませんか?メールも書いておきますので、知っている方メールください。
ちなみに、ウィルスの可能性があるのですが削除ツールが最後まで作動せず途中でエラーになってしまいます。
3日前ほどに初期化しましたが、すぐに同じ状況になってしまいました。
ウィルス対策ソフトは使っています。
よろしくお願いいたします。
- #3
-
- ed
- 2003/09/24 (Wed) 09:15
- Report
メールアドレスよりももっと具体的に windows xp を使ってますとか、ウイルス対策には norton antivirus を入れました(でもアップデートしてません)とか書いた方がいいと思われます。
http://homepage2.nifty.com/winfaq/blaster.html より、
> Internet Explorer でリンクをクリックしても反応しない。
> Ctrl+F などを押しても検索画面が表示されない。
> 「メモリー不足」や「RPC エラー」で特定のアプリケーションが起動しない。
> Excel で「OLE は現在使用できません」といわれてファイルを開けない。
> コピー&ペーストやドラッグ&ドロップができない。
> 「アプリケーションの追加と削除」の中身が表示されない
> システム情報 (msinfo32) にシステムの情報が表示されない。
> %Systemroot% や Program Files フォルダを開いても中身が表示されない。
こういうことですか?
対処方法としては、さっきのページや
http://www.ipa.go.jp/security/topics/newvirus/msblaster.html
等を参考にすると良いでしょう。
どうしても心配だったら、あるいは上のページでは何のことを言ってるのか良く分からないようであれば、プロの人にたのんでみてください。
- #4
-
- エドッコ
- 2003/09/24 (Wed) 13:29
- Report
svchost.exe が出てクリック等が効かなくなるのは、Blaster Worm が原因のようです。
ウイルスソフトは常に最新の Definitions を DL しておかないと新しいウイルスは検知しません。
私の Norton AntiVirus 2003 は OE にウイルスやウォームが入ってくると自動的に弾いてくれます。
エドッコ
Posting period for “ PCトラブル ” has been closed.
Please create new topic to continue the same topic.
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