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Topic

Isn't Amazon's response terrible these days?

Problem / Need advice
#1
  • アマゾソ
  • mail
  • 2022/11/05 19:13

Isn't Amazon's response terrible these days?

Even if you return an item, you may not get the full amount back because it arrived at Amazon after the return period. They sent me an item that was not what I ordered and told me I had to buy it again because they couldn't send me the item I ordered. Or, they send you something you didn't order and you have to buy it back because they can't send you the item you ordered.

The previous one said, "We are sorry, we will send you a new one right away. We will send you a new one right away. Please use the one you have." But now it's like, "Sorry, we'll send you a new one right away.

Has the company policy changed or is it just me?

How about you?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 倍金万
  • 2022/11/05 (Sat) 21:30
  • Report

The last time I returned an item was two months ago, and I have been able to keep the refunded amount on Amazon

so that I can use the money for subsequent new purchases.

The return process is of course initiated online, and once authorized, you are referred to the nearest return pickup location

where I take my items. There I scan the QR code that was emailed to me, scan the product barcode

and within an hour or two the return is processed and the amount is returned to my Amazon account.


The return amount will be in your account as soon as an hour or so after all the scanning is completed at the returns office, so

I would imagine that the recipient is not opening the box to examine the contents of the returned product.

I doubt they would check the returned goods against the reason for return in such a short time.

Labor would not have the time to do this manually. In the US alone, Amazon handles

the same amount of products as Mt.

I have a feeling that the returned goods are returned in one lump sum and thrown to the return and sales company.

I have also received items that I have mishandled and immediately broken, but they do not say anything when I return them with a different reason.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • じゃあやめれば
  • 2022/11/06 (Sun) 00:47
  • Report
  • Delete

I've returned many items myself.
I received the wrong size on eBay
I complained and they sent me a new one in the size I ordered without sending it back
They refunded me immediately
The pictures online and the actual item I received were slightly different. The online image and the actual product are a little different. I'm sure that's how it is with online shopping.　
The color may be duller than the picture, or the item may be a bit shabby...
That's why I don't really care for Amazon. That's why I don't shop on Amazon.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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