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通販の商品が届かない(ネット上では配達済みになってます)
- #1
-
- チョコレート大好き
- 2006/08/31 20:13
先週、amazon.comで子供のCDを注文しました。
USPSでの配送だそうで、ネット上で配達状況をチェックしていました。
昨日(火曜日)気がついたのですが、すでに月曜日の午後に配達済みになっていてびっくりしました。
普通の郵便(広告のみ)は届いてましたが、CDは受け取っていません。
住居はゲート付きのタウンハウスで比較的治安はいい方ですが、業者さんもけっこう出入りしています。
盗難の可能性もないとはいえません。
さて、アマゾンに、メールか何かで「受け取っていない」と連絡すればまた送ってもらえるのでしょうか。それとも、アマゾンが発送ずみなのは事実なので、その後はこちらの責任になってしまうのでしょうか。
郵便局に問い合わせても、仕方がないような気もしています。「配達した」と言われればそれでおしまいですものね。
やはり泣き寝入りしかないのでしょうか。
アマゾンより割高だけど近所のBordersで買った方がいいのでしょうか。
なんだかわくわくして数日間まっていただけに残念です。
- #2
-
- チョコレート大好き
- 2006/09/03 (Sun) 07:50
- Report
おさわがせしました。解決しましたので報告しておきます。
アマゾンに「トラックナンバーでは配達済みだが受け取っていない」旨のメールを送ったら、すぐに返事がきました。当たり前だけどまず郵便局に確認して返事をほしいとのことでしたので、今日の朝、郵便局に出向いて、聞いて見ました。窓口の人にトラックナンバーを告げると、調べてくるといってしばらくしてから「この荷物はすでに月曜日に配達済みとして記録されている。盗まれたのかもね。あきらめるしかないですね」というようなことを言われがっかりしました。
その足で、BORDERSに寄って探してみましたが、同じCDは売ってなかったので帰宅しました。
今日の午後、郵便受けを見たら、普通に配達されていました。誰かに開封された形跡等もありませんでした。
結局、トラックナンバーの情報が間違っていたような気がします。
釈然としませんが、無事に届いたのでよしとします。
みなさん、お騒がせしましたもうしわけありませんでした。
Posting period for “ 通販の商品が届かない(ネット上では配達済みになってます) ” has been closed.
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