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高額の電話代
- #1
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- Terran
- 2003/07/04 07:28
SBCから$900強の電話代請求がきました。毎月$15前後の請求だったので驚きました。内訳を調べてもらうとインターネットの接続時に、特定の場所につながらなかった場合、プロバイダーがLocalArea外のナンバーに転送していたようです。請求がくるまで全く気づかず、この高額の支払いに戸惑っています。SBCにも何度か電話したところ、分割で払うように言われたのですが、経済的にかなりつらい状態です。今週中に$100支払えばとりあえず、Disconnectionしないという連絡を受けたのですが、この$900の支払いを逃れるにはやはりDisconnectionされるしかないのでしょうか?自分が気づかなかった落ち度をを認めつつも、やはりこの高額の請求に行き詰っています。
- #4
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- 電話しよう
- 2003/07/04 (Fri) 22:05
- Report
それはインターネットプロバイダに問い合わせるのがいいと思う。
まず、自分がLocalArea外のナンバーに転送されていることが知る由があったかどうかを確かめて、知る由もなかったのであれば、完全にプロバイダの責任と考えていいんじゃないかと思う。そして、SBCに直接プロバイダから支払いをしてもらうようにするか、自分にチェックを送ってもらうか、ちはっきりと伝えるのがいいと思う。
- #6
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- まじめに悩むな
- 2003/07/04 (Fri) 23:36
- Report
仮にあなたに落ち度があったとしても、消費者が強い国だから、ゴネるとなんとかなるよ。
- #7
-
交渉してみたらどうでしょう?
うちも以前コレクトコールを受けた時の電話代がものすごく高額でビックリし、「こんな料金は払えない!」と怒って電話したら、たしか半額くらいになりました。
状況が違うのでなんとも言えませんが、プロバイダーが勝手に遠距離に転送するなんて聞いたことがなかったのでビックリ。ひどいですよね。怒っていいんじゃないですか?
- #8
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- itta
- 2003/07/05 (Sat) 11:38
- Report
一体どこのプロバイダー?
Posting period for “ 高額の電話代 ” has been closed.
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