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Topic

Internet

Problem / Need advice
#1
  • net
  • mail
  • 2020/09/07 18:03

I have been using Spectrum for many years since the Timewarner days, and about 6 months ago the speed started to slow down drastically and the connection started to break up. Has anyone else had the same experience ?
I had a technician come and look at it and he said he replaced a part ( about the size of an AA battery ) that was rusted. The modem was also replaced with a new one supplied by the company. However, although the interruption has stopped, the frequent slowdown of the speed has not been fixed. I have a router right next to my PC, so I don't think it's a Wi-Fi problem. I would appreciate any advice from anyone who knows more about what is wrong. I live in Cerritos.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 昭和のおとっつぁん
  • 2020/09/07 (Mon) 19:11
  • Report

AT&T, download is 5.5mbps and I'm happy enough.

What are you doing at 100Mbps?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • PP
  • 2020/09/08 (Tue) 08:57
  • Report

If the speed and connection is stable with a direct cable connection between the modem, router, and computer, then either the router's wifi function or the computer's wifi adapter is probably not working properly. If the cable connection is still bad, then you might want to check the modem, router, or line.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • タイムリー
  • 2020/09/08 (Tue) 09:09
  • Report

My house has been slow lately too.
There are a lot of new houses in our neighborhood, I wonder if that has anything to do with it.
Or maybe it's the online school.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • 倍金萬
  • 2020/09/08 (Tue) 14:42
  • Report

> Rusted parts ( about the size of an AA battery ) replaced

like this?

https://www.fastercables.com/image/cache/catalog/Products/rg11_compression_type_f_conn_0-228x228.jpg

cable The company cable is the one that is pulled into the house from the basement of the sidewalk outside or from the top of a telephone pole with CoaxiCable \c Coaxial Cable} and connected to the modem or Cable Receiver. As the years go by, the cable is cut or reconnected for repair or rewiring.

Since the above connectors are used to connect wire to wire or wire to device each time, they are prone to contact failures quickly. Therefore, the cable company's repairman will first replace the connector with a new one. Whether there is a problem there or not.

I'm sorry to have to say this, but your problem could be that the connector has gone bad again, or it could be that there is a problem elsewhere. You may still need to have a field service person come again to solve the problem. The problem seems to be difficult to solve if the connection speed is good, bad, or unstable. I'm not sure if anyone here can help you figure it out. Sorry I can't be of any help.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6
  • 倍金萬
  • 2020/09/08 (Tue) 15:30
  • Report

CoaxiCable → Coax (Coaxicial) Cable Coax or Coaxial

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#7
  • net
  • 2020/09/08 (Tue) 18:24
  • Report

Is it possible that the provider is bad? How about those who live near Cerritos and use Spectrum ?

#5, it is not the one you mentioned, it is a black tube with wires coming out of both ends, it is shielded.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8
  • 倍金萬
  • 2020/12/15 (Tue) 08:30
  • Report

Spectrum's charge for Internet access only has gone up again this month.

$ 69.99 → $ 74.99

For a long time I thought $ 69.99 was the ceiling price, but it still goes up !

$900 a year, decenna !

I've heard that AT&T fiber in our area drops often and I'm not sure I have the option to switch.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#9
  • 紅夜叉
  • 2020/12/15 (Tue) 08:35
  • Report

I get Spectrum ads in the mail two or three times a week
but the amount of my internet bill is different each time.

I switched to AT&T Fiber and
so far nothing wrong.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#10
  • 今ってプロモある?
  • 2020/12/15 (Tue) 14:30
  • Report

Where is the cheapest internet now ? Uverse but when I switched to AT&T high speed internet ($ 60 per month for 2 years) it slows down to shit and my computer won't connect. I was so pissed off I had to cancel. Customer service sucks too. I plan to switch to Spectrum, but it's expensive every month.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#11
  • 昭和のおとっつぁん
  • 2020/12/15 (Tue) 18:47
  • Report

↑ You could just stop using the internet.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#12
  • 昭和のおとっつぁん
  • 2020/12/15 (Tue) 19:59
  • Report

In the Spectrum mail that came today it prints $ 44.99 with
INTERNET + TV SELECT.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#14
  • 昭和のおとっつぁん
  • 2020/12/16 (Wed) 07:21
  • Report

AT&T Fiber
$35 per month plus $10 for modem usage $45 500Mbps
I signed up for a 1 year promotion
I will switch from 500Mbps to 100Mbps in a year
I will sign up for a similar amount.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#15
  • 倍金萬
  • 2020/12/16 (Wed) 08:03
  • Report

Spectrum's charge for Internet access only has gone up again this month.

$ 69.99 → $ 74.99

For a long time I thought $ 69.99 was the ceiling price, but it still goes up !

$900 a year, dang !.

I hear AT&T fiber in our area drops often and I have no choice.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#16
  • ボケた?
  • 2020/12/16 (Wed) 08:07
  • Report

↑ I gave you the exact same response yesterday.

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#17
  • 倍金萬
  • 2020/12/16 (Wed) 09:32
  • Report



Oh, it's finally here.

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#18
  • 感染?
  • 2020/12/16 (Wed) 09:52
  • Report

Might want to get that checked out🙄.

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#19
  • 倍金萬
  • 2020/12/16 (Wed) 10:03
  • Report

I'm doing it in the parking lot of a nearby mall, so I'll go there.

There are osore that this intention is also forgotten after a few hours.

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#21
  • そもそも
  • 2020/12/16 (Wed) 11:33
  • Report

If you're a shut-in living alone, you don't need to get tested ?.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#22
  • 私のだけ遅い
  • 2020/12/21 (Mon) 07:02
  • Report

Sorry for the flight.

I use an iPhone xs. I recently got high speed internet and my whole family is comfortable with it, but I'm the only one who has gotten worse.

Even my very old computer seems to have no internet problems as it is now faster when using the web.

I am frustrated with a condition that causes me to reboot several times a day. The reboot is either done by pressing and holding both of the top two buttons on the left and right at the same time, or by sliding off the screen with the volume ↑ ↓ right button.

I've been using the iPhone for a long time, but lately I've been having a lot of personal problems and I'm depressed.

Is there anything I should check other than rebooting ? By the way, I am using it in English.

Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#24
  • Sho
  • 2020/12/21 (Mon) 10:15
  • Report

I am Spectrum but I use a modem I bought myself and I don't use the Spectrum OEM.

I turned it all down when I signed up and said I would do the setup myself and did it myself without a technician.

The communication speed is much faster than I had heard, and sometimes well over 100Mbps, probably due to my own modem.
If I connect with 5G, I can finish several tens of GB of PS4 software in a few minutes, which is faster at my home in the US than at my home in Japan.

There were definitely times when the line speed would slow down around evening with the Corona disaster.
My apartment has a coaxial cable, but I have the impression that it is probably a system similar to Japanese cable TV, or perhaps a hybrid type that communicates by changing to optical signals with a converter between optical and electrical signals in the middle. Usually, in an apartment, one line is shared by several households, so the line speed depends on the number of households sharing the line and the communication volume of each household. You are not usually told how many households your line is shared with.

Perhaps the increase in the number of internet users and the volume of traffic in the Corona Disaster has ( reached the limit of either the converter or the cable, ) which I don't know if it is in the apartment, and has limited the speed.

Also, coaxial cables tend to pick up noise, and the speed of the line can easily go up or down depending on the weather and the surrounding environment, such as whether it is along a main road or in a residential area.

I do not use genuine modems and routers, so I cannot provide details on genuine products; however, because genuine products from manufacturers are not expensive, their maximum transmission speed is often lower than that of commercially available products at the same price. However, if the communication speed is slow, whether it is due to the modem or the router, or whether there is a problem with the internet line equipment in the facility ( apartment or on Spectrum's own ) side, the only way to know is to try replacing the modem and router with non-genuine ones. In the case of Spectrum, however, you will not be able to connect to the Internet even if you replace the modem and router with non-original ones; you will need to change your contract plan and provide Spectrum with the serial number to allow communication.

The submitter said that replacing the modem did not improve the problem, but in that case it is unlikely to be a modem problem.
You may want to check the line speed once you are wired in. Also, at what time of the day does the line speed drop? Especially in the evening and around midnight, when there are many users, the line speed often drops for the above reasons.

If the connection speed drops to a few Mbps even in the early morning, it is unlikely that the maximum connection speed is a few Mbps even with a genuine modem in this day and age, so it may simply be that there are many Spectrum users who share a modem, or that some users have a high traffic volume. We recommend you to try another company such as AT&T.

I don't know about iPhone problems, since I don't use Apple products and have only used Android, but I think you should check the free space of the apps ・ that are running all the time. If the free space is getting low, I would recommend moving data to an SD card or moving photos and videos that have not been referenced for a long time to an external HDD, SSD, etc. Also, if your device is old, you may have reached the limit of the communication speed due to the recent increase in the communication volume of each application. In that case, it is better to change to a new model.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#25
  • 私のだけ遅い
  • 2020/12/22 (Tue) 21:43
  • Report

The model is relatively new. It is less than 2 years old. It has full capacity. I wonder what it is......it is dented.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#26
  • 私のだけ遅い
  • 2020/12/30 (Wed) 23:42
  • Report

Sorry, I just solved the problem today. It may have been a simple thing, but no one around me who is familiar with iPhones could touch it, so I didn't notice it, but I solved it by using Setting → General → Reset → Reset network setting on Google. I don't know if it was a bad choice of words when I was searching or if I missed something, but if you are having the same problem, give it a try.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#27
  • 倍金萬
  • 2021/01/01 (Fri) 08:32
  • Report

Only mine is late,


Good for you.

I hope you have a happy new year.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#28
  • 昭和のおとっつぁん
  • 2021/01/01 (Fri) 12:48
  • Report


I'm already over the year.

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#29
  • 私のだけ遅い
  • 2021/01/01 (Fri) 15:10
  • Report

Thank you very much, Mr. Baikinman((だよね ? reads ≪)). I'm really glad I didn't have to go through the year with that slow internet situation. I wasted a lot of data for a long time.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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