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Topic

Bank of america

Word of mouth
#1
  • bank of america
  • mail
  • 2022/09/15 21:06

Can you tell me which Bank of America branches have Japanese language service? A phone number for Japanese language service would also be appreciated. Thank you in advance.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 昭和のおとっつぁん
  • 2022/09/16 (Fri) 07:55
  • Report

It would be faster to go to
Bank of America in the area where you live and ask them than to ask here.

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#3
  • SJDummy
  • 2022/09/16 (Fri) 10:12
  • Report

I found a couple of blogs by Japanese people who said that when they called customer service and asked for a Japanese interpreter, they got a simultaneous interpretation ！.

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#4
  • おそらく
  • 2022/09/16 (Fri) 10:16
  • Report

＃ 2
If I could ask that, I wouldn't have asked this question in the first place.
Besides, it's not like brunches don't know each other.

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#5
  • 人助け
  • 2022/09/16 (Fri) 10:39
  • Report

When I had an accident when I was a student a long time ago,
the insurance company connected me with an interpreter while I was on the phone,
that interpreter was quite an old lady, but she was very helpful.

Thank you very much for that time.

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#6
  • 昭和のおとっつぁん
  • 2022/09/16 (Fri) 10:56
  • Report

So if you tell them that you are looking for a branch with Japanese service at Bank of America.

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#7
  • おそらく
  • 2022/09/16 (Fri) 11:43
  • Report

That's why you say you don't speak English ？
I can't ask you because you don't speak English. Of course I don't know how much you can't because you are a third party.

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#8
  • はい
  • 2022/09/16 (Fri) 15:03
  • Report

There doesn't seem to be a Japanese service branch or a direct number in Japanese.
I have no choice but to say over and over again, "Japanese ・ please" over the phone. If you still can't get through, I think you have to give up.

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#9
  • 昭和のおとっつぁん
  • 2022/09/16 (Fri) 16:05
  • Report

If you put a translation app on your phone and write in Japanese with it and show the English translation.

Why don't you just have the person write back in English and translate it into Japanese? The Japanese community is small, so there may not be much demand for it.

But if they can't speak English,
why don't they use banks that speak Japanese?

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#10
  • おっさん
  • 2022/09/16 (Fri) 21:59
  • Report

It's easy
switch to Union Bank
there are lots of people who understand Japanese.

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#11

Even if there is no Japanese language service, are there any branches where Japanese Americans or other Japanese speakers work ？
if anyone knows of such a branch.

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#12
  • 可哀想
  • 2022/09/19 (Mon) 21:15
  • Report

If you're going to live in America, you should be able to speak English that well.

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#13
  • ライトハウス
  • 2022/09/20 (Tue) 15:34
  • Report

I have been in the U.S. for 20 years.
I always speak with a Japanese interpreter
because I want to make sure that I understand 100% of what is being said about money and other matters.
If you ask for an interpreter at Bank Of A, other banks, on the phone or at the branch,
they will connect you on the phone line ！
please rest assured.

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#15
  • 昭和のおとっつぁん
  • 2022/09/20 (Tue) 15:52
  • Report

If you need an interpreter on the spot at Bank Of A, other banks, on the phone, or at a branch
, it is more convenient to skip one step and choose a bank that speaks Japanese directly.

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#16

Two years ago, in a topic, it was mentioned that Bank of America near Del Amo had a Japanese staff. I don't know if they are still there or not.
https://losangeles.vivinavi.com/eb/index/-/_widg_e525eb8fd4b147b41a4f93c4924be8fd5243092007/?show=all&search_keys=

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