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トヨタ☆リコール&訴えに思う…
- #1
-
- どこか変だよ
- 2009/10/07 09:22
今回トヨタが叩かれてます。
私には、アメリカの『負け犬の遠吠え』にしか聞こえません!!
運転の仕方を知らない人、車のメインテナンスもしっかり出来ない人等など多すぎます。
日本のメディア(LAのメディアも)や政府はもっとアメリカと戦ったほうがいいと思うのですが…。
叩かれっぱなしも嫌だな…と単純に思うのですが…。
鳩山さん、頼みます。
- #150
-
- にちい
- 2010/02/25 (Thu) 12:43
- Report
保障は3年か36000マイルでは?
昔、バッテリがダメになって近所のショップで確認してから
ディーラーへ持っていくと調べるだけで100ドルと云われ、
頭にきてPepboyで60ドルで買って自分で載せ換えた
何処のディーラーも、こんな感じかも…
あの、あばちゃんのLexusは走行中にリバースに入れたと言うけど、
シフトしたらエンジンが止まるか、仮に入ったとしたら
当然 ミッションが逝かれるだろう?
多分 クルーズが効いてパニくってブレーキとアクセルを踏んだのでは… …
でも、そんな状況下で普通 電話なんか出来ると思う ?
- #151
-
- FATBOYSLIM
- 2010/02/25 (Thu) 12:49
- Report
アメリカ内にレクサスディーラー、トヨタディーラー
でトヨタ直営ディーラーってあったのか?
知らなかった。
- #152
-
- たよと
- 2010/02/25 (Thu) 13:20
- Report
レクサスのディーラーっても従業員は、アメリカ人なんだからサービスは、期待できないでしょう。
アメリカでサービスがいいのは、TIPを稼ぐ職業の人だけ。
そうでない人達のサービスはSO-SO.
あっ、コミッションの人も愛想いいよ。
3年前日本に帰った時、たまたま近所のレクサスのディーラーの前を歩いていました。
そしたら車を購入したかサービスを受けたか知らないが、そのお客様を従業員総出で、おじぎ45度で送り出していた。
びっくりしちゃった。
滞米生活が長いので、逆カルチャーショック。
あれは、やりすぎでしょう。
日本とアメリカ、足して2で割れば、ちょうどいいのにね。
- #153
-
- ぶんぶん丸
- 2010/02/25 (Thu) 13:42
- Report
http://www.soubunshu.com/article/141926469.html
>米国の厳しい世論を「やきもち」や「保護主義」と考える人も居るようですが、トヨタを支えてきた米国のお客様に失礼だと思います。
>トヨタ自動車は傲慢ではなく、「傲慢に見えること」を知らない組織になってしまったのです。トヨタがはまった本当の罠は品質の低下ではなく、顧客を知る力-営業力の低下なのです。
さすが宋さん、正論すぎる。彼は車の専門家じゃないけど今回の問題の本質を突いていると思う。去年末のサンディエゴでのあの事故がまさかここまで尾を引くとは思わなかった。トヨタは最初の対処の仕方を待ちがえたんだろうな。
- #154
-
- mopa
- 2010/02/25 (Thu) 17:20
- Report
トヨォーウタ氏とトヨォーウラ氏、両方から丁寧な返信いただいちゃったけど、なんかどーも不気味に理路整然として偏差値高すぎって感じだな。やっぱあそこは社員全員エリートなんだろーか。
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