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Union Bank to US Bank

Housing
#1
  • 一行
  • mail
  • 2023/03/30 17:00

I know many of you have Union Bank accounts, but do you all plan to transfer directly to US Bank ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#115
  • 昭和のおとっつぁん
  • 2023/06/01 (Thu) 06:52
  • Report

Finally, the Union Bank website is gone.

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#116
  • 宇佐美
  • 2023/06/01 (Thu) 07:15
  • Report

Understood. Thank you.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#117
  • カストマー
  • 2023/06/01 (Thu) 15:39
  • Report

The staff has changed completely since becoming a union bank, but
the attitude of the staff towards the customers has also changed completely.
Bukkirabo, they chat among themselves
and ignore the customer in front of them. Not even a "thank you".
This is not just one person's experience. They are not educated.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#118
  • khawaii
  • 2023/06/01 (Thu) 16:15
  • Report

I have been on hold for over 30 minutes when I call the Japanese service on Union Bank's Japanese website. I am wondering if the Japanese service is already gone and they are waiting for us to get up the roots ？ or if they are reducing the number of Japanese service staff. Please let me know if you have used the Japanese language service before.

Also, I would like to cancel my account, so I would like to know what kind of procedure is required for cancellation, whether it is cancelled after transferring the money to another bank with a Union check, etc. I would like to know the experience of those who have recently cancelled their accounts. By the way, I live in Japan and cannot visit the branch.

I am really troubled and would appreciate it if you could share your experience.
Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#119
  • 昭和のおとっつぁん
  • 2023/06/01 (Thu) 16:48
  • Report

It seems that Japanese people are working at some branches.
Little Tokyo Branch seems to have Japanese working there.

I went to US BANK to register on May 30, but
there was a problem with US BANK's computer system
I was able to register, but there was a problem logging in and I was worried what would happen.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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