This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

  • Employee
  • Hospitality

Customer Service Representative wanted for JTB Group

Town Guide WORLD ASSISTANCE SERVICE, INC.

Web Access No.2412351
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Join us in the
office at the Westin Bonaventure Hotel in the heart of downtown Los Angeles.

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Job Summary
Employment Status Employee
Job Type Hospitality
Required Language English/Japanese
Number of Positions 1-2
Work Location 404 S FIGUEROA ST. # 520-A, Los Angeles, CA, 90071 アメリカ
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[Work Location detail]
404 S Figueroa St #520 A Los Angeles CA zip :90071
Work Hours 05:00～19:00
Job Description JTB Group's customer service is looking for personnel due to new business expansion.
This job is to provide tourist information to Japanese customers and emergency help in case of accidents by phone in response to incoming calls from all over the world.
The company is open 365 days a year, 24 hours a day.

【Customer Service】
Working hours 05:00-13:45 or 10:15 ～ 19:00
Daily conversation level of English ・ Visa required. Must be able to speak clean Japanese.
Good at hospitality service.
Saturday ・ Sunday ・ Must be able to work including national holidays.

Transportation （ or parking ） Partially covered by company.　
Please send your resume by email attached to this address.
Please send your resume to ： laxmgr@wasglobal.com

In addition, when sending your resume, please be sure to include the following.
●Whether you would like to work part time or full time.
●Working hours 05:00-13:45 or 10:15 ～ 19:00 Which do you prefer

[Conditions of Employment]
Please only apply if you are eligible to work in the US. （ No OPT applicants please ）
Word ・ Good at Excel and other basic computer operations.
Japanese/English required （ Conversation ・ Must be able to read and write ）
Must like to help people.
Sat ・ Sun ・ Must be able to work on national holidays
Busy season with many travelers from Japan （ Golden week ・ Obon ・ Year-end and New Year ） Must be able to work
Part timer but must work 4 days a week
Compensation Monthly N/A
[Compensation detail]
further discussion needed
Raise / Bonus Salary increase once a year. Bonus based on actual performance.
Holidays 2 days a week for full time + holidays 4 or more days a week for part time
Benefits （ Depends on hours worked ） Insurance ・ 401K

Company Summary
Company NameWORLD ASSISTANCE SERVICE, INC.Town Guide

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Application Method
Click here to apply
Job RequirementsPlease apply only if you are eligible to work in the U.S. （ 除 OPT ）
Word ・ Must be proficient in Excel and other basic computer operations.
Japanese/English required （ Conversation ・ Must be able to read and write ）
Must like to help people.
Posting Period: 2024/12/20 (Fri) - 2025/01/20 (Mon)
* Application period may close early depending on the situation.
1 day left
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Hiring companies shall not discriminate any applicants in regards to employment and any other benefits based on their race, skin color, religion, gender, sexual preference, gender identity or expression, age, disability, marital status, citizen status, genetics, and any other category protected by laws. Moreover, hiring companies shall comply with the laws of respective countries and regions in determining employment conditions such as compensation and holidays. Should you find any violation of this policy, please contact us.
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